FAQ

Have questions or need personalised assistance? Reach out to us at info@dropship.net.au, and we'll be thrilled to assist you on your dropshipping journey 🚀

Dropshipping & Pre-built Stores

How does dropshipping work?

Dropshipping is where you sell products without dealing with inventory or shipping. When you sell a product, you purchase the item from a third party and have it shipped directly to the customer, keeping the profits.
You will never hold any stock!

What are the benefits of owning a dropshipping business?

Owning a dropshipping business offers low startup costs, high profit margins, flexibility, and the ability to sell a wide range of products without managing inventory or fulfilment.
You can operate the store from anywhere in the world!

Can I operate this business if I'm not in Australia?

Certainly! With dropshipping, you're not tied to a specific location as you won't be handling inventory or shipping. Picture managing your online store from a bustling café in Paris, a cozy cabin in the mountains, or even while exploring the vibrant streets of Tokyo. The beauty of dropshipping is the freedom it gives you to run your business from virtually anywhere in the world.

Is this suitable for beginners?

Absolutely! Our pre-built stores are tailored for beginners, ensuring that anyone, regardless of experience, can effortlessly establish and grow a prosperous e-commerce venture.
We provide ready-made solutions to kickstart your dropshipping journey.

Can I change the prices on the products & add more products?

Yes, you have the flexibility to adjust the prices of the products and you can customise and expand your store by adding more products.

How long does it take to transfer the store to me?

Store transfer typically takes anywhere from a few minutes to a few hours. You'll receive guidance on domain transfer and access to your ready-to-sell online store.

What are the shipping times & methods?

We exclusively collaborate with Australian suppliers, who use local couriers such as Australia Post for shipping. Delivery is quick and shipments are expected to arrive within a timeframe of 2-7 days.


Private Label Skincare

Where are the products made?

All products are manufactured in North America, ensuring the highest quality standards and adherence to stringent regulatory requirements.

Are the products tested on animals?

No. All products are cruelty-free. Our supplier is committed to ethical practices, and their manufacturing and testing processes are completely free from animal testing. We prioritise the well-being of animals and ensure that all products meet the highest standards of quality and compassion.

Are the products vegan?

Yes, the majority of our supplier's products are vegan. However, there are a few exceptions, such as products that contain ingredients like beeswax. You can find a comprehensive list of ingredients for each product in the "Ingredients" tab on the product details page.

What is the shelf life of the products?

All products have been tested to have at least a 24 month shelf life if unopened and stored at normal room temperature, during which they will retain their integrity and perform as expected.

Do the products contain sulfates or parabens?

No. Products are Sulphate free, Paraben free, Gluten-free, Lanolin free, Mineral oil free, Artificial colour free, Artificial fragrance free and SLS free.

Have the products undergone stability testing?

Yes. All products undergo microbiological and stability testing. These tests are conducted in a certified laboratory in North America.

Are there any ongoing costs?

Yes, there are ongoing costs associated with the supplier, as well as the Shopify plan. We've chosen a supplier plan priced at $79 per month, which includes various features such as printing your logo on the products, warehousing fees, and access to premium products. You have the flexibility to upgrade or downgrade the plans to suit your business needs at any time. The shopify plan is approximately $27 per month.

Can I order samples?

Yes, our supplier offers the option to order samples, allowing you to test out the products yourself or provide samples to your customers for testing before making a purchase.

Does the supplier ship internationally?

Yes, our supplier offers international shipping, so your products can be shipped worldwide!

What is the minimum order requirement?

There are no minimum requirements for orders!

Are the products FDA approved?

Yes! All products meet FDA and Health Canada requirements.

Does the supplier offer custom packaging options?

Yes, our supplier offers custom packaging options for your products. While there may be a small fee associated with this service, it provides you with the opportunity to create a unique and branded experience for your customers. Additionally, you can include branded shipping inserts to further enhance your brand identity and provide a professional touch to each order.

Does the supplier offer custom formulation?

Absolutely! Our supplier can transform your beauty vision into reality with custom formulations tailored to your specific requirements.


Custom Stores

What is Dropship's Custom Stores service?

It is a tailored solution designed to meet the unique needs of your business. We create custom Shopify websites, providing access to a vast array of trusted Australian suppliers and thousands of winning products.

How does the Custom Stores service work?

Simply share your niche with us, and our team will not only find winning products for your online store but also establish a distinctive brand identity. We take care of the technical aspects, allowing you to focus on growing your business.

Can I use the Custom Stores service for purposes other than e-commerce?

Absolutely! Dropship's Custom Stores service goes beyond e-commerce. Whether you're launching a new product, service, or an entire brand, we can create a tailored online presence for your business. This includes blogs, service-oriented websites, and other digital endeavours.

How can I get started with the Custom Stores service?

To kickstart your dropshipping journey or transform your online presence, request a quote for our Custom Stores service today. Let us turn your vision into a reality, allowing you to focus on growing your business and connecting with your customers.


Website Management

What is Dropship's Website Management service?

Dropship's Website Management service is designed to simplify your online business journey by handling crucial tasks such as updates, security, and maintenance for your e-commerce venture.

How does the Website Management service benefit my online store?

With Dropship's Website Management service, you can entrust us with tasks like safeguarding your website against security threats, keeping plugins up-to-date, and creating new pages & blog posts. This ensures your online store operates smoothly, leaving you free to focus on growing your business.

What are the highlights of Dropship's Website Management service?

Our service includes regular backups, security audits, plugin management, performance monitoring, SEO optimisation, content updates, uptime monitoring, customer support integration, mobile responsiveness checks, UX enhancements, and monthly reports.

How does the service contribute to website security?

We conduct scheduled backups, security audits, and keep plugins up-to-date, ensuring data security, identifying vulnerabilities, and enhancing overall website security.

Can I get reports on website performance and updates?

Yes, our service includes detailed monthly reports on website performance, security measures, and updates, providing insights into the health and progress of your online store.


Advertising

How does Dropship's Advertising Services benefit my online store?

We provide a comprehensive solution to enhance your online store's visibility and engagement. Our expert team takes care of every aspect, from SEO, to setting up impactful Facebook and Instagram shops, to launching powerful Google Ads and creating engaging TikTok video ads.

What social media platforms are covered in the Advertising Services package?

Our Advertising Services cover major platforms like Facebook, Instagram, Google and TikTok. We ensure your business has a strong presence on these platforms, from setting up shops to crafting eye-catching ads that drive engagement.

How does Google Ads benefit my online store?

Google Ads is a powerful tool to reach customers actively searching for products or services like yours. Our Advertising Services include Google Ads and Google Merchant setup, allowing your business to appear prominently in relevant search results.

What insights do I gain from Google Analytics setup?

With Google Analytics setup, you gain valuable insights into user interactions, conversions, and overall website performance. It's a crucial tool for understanding your audience and refining your online strategy.

How does the Sitemap Submission feature benefit my store's visibility on Google?

Sitemap Submission is crucial for ensuring that search engines like Google can effectively index and crawl your website. This enhances your website's visibility, making it easier for potential customers to find your products or services.

How does TikTok video ad setup contribute to my brand's visibility?

TikTok is a vibrant community, and our TikTok video ad setup ensures your brand stands out. We handle the intricate process, creating compelling ads that showcase your products and capture attention in the dynamic TikTok space.

Is the Advertising Services package budget-friendly?

Yes, our all-in-one Advertising Services package offers an efficient, effective, and budget-friendly solution - one of the most competitive in the market. We cover major platforms, providing you with a comprehensive advertising strategy to grow your store hassle-free.

What is included in the Facebook and Instagram Ad Setup?

Our Facebook and Instagram Ad Setup includes the creation of visually appealing, high-performing ads that capture attention and drive engagement on both platforms. We also set up shops on both platforms to maximise your e-commerce presence.


Domain Brokerage

Why is my domain name important for my online business?

Your domain name is a crucial element of your online identity. It serves as a gateway to your online presence, acts as a brand identifier, and plays a pivotal role in defining your business identity.

Why should I consider Dropship's Domain Brokerage Service?

Dropship's Domain Brokerage Service is an excellent option if you're looking to acquire a specific domain. With industry expertise and a wealth of connections, our team is skilled in negotiating with domain owners to secure the perfect domain for your brand.

How does the Domain Brokerage process work?

The process involves three key steps:

  1. Contact & Negotiate: We initiate contact with the domain owner and negotiate on your behalf.
  2. Skilled Negotiations: Our expert negotiators work diligently to secure the domain at the most favorable price.
  3. Facilitate Transfer: Once a price is agreed upon, we oversee the smooth transfer of ownership, ensuring a seamless transition.

What is the cost associated with Dropship's Domain Brokerage services?

Our Domain Brokerage services have an initial fee of $75 per domain, along with a 20% commission based on the final sale price. This investment ensures expert guidance throughout the acquisition process.

Why should I trust Dropship with my domain acquisition?

We have a track record of negotiating hundreds of high-profile domain acquisitions. Our industry relationships and expertise make us trustworthy intermediaries, ensuring confidentiality and successful domain transfers.


Website Management + Advertising Package

What does the Website Management + Advertising package include?

The package includes comprehensive services from both the Website Management and Advertising Plans. It covers essential tasks for your store's success, including updates, security, maintenance, and expert advertising across major platforms.

How does this package benefit my online store?

By combining Website Management and Advertising Plans, you get a holistic solution. It allows you to focus on growing your business hassle-free. The service covers everything from maintaining your website's functionality and security to crafting and implementing effective advertising strategies, all aimed at maximising your online store's success.

Can I pause or cancel this package anytime?

Yes, flexibility is key. You can pause or cancel any of our plans anytime, providing you with control over your subscription based on your business needs.

WE BUILD SUCCESSFUL DROPSHIPPING BRANDS

Winning Products. Australian Suppliers. Generate Sales From Day One.

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Dropship Australia

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